Where is silkair office

Then I tried Silk Air. It is slow but I had managed to complete seat selection and credit card info. Then it suddenly kicked me out, saying that time limit exceeded. I started again, only to see that my seat selection was still there, I suspected something maybe wrong.

I did not want to double book in case the previous transaction had taken place. I called Silk Air, put on waiting for too long. I then called my credit card bank. I was answered right away. They checked and said nothing had been charged. But I wasted more than an hour since 6am in the morning. I am really upset at the service. I will never invest in Singapore Airline stocks. I wrote the feedback on 25 Sep for refund.

We called so many times your customer servies about this issue. I went your silkair office key ponit on 26 sep I talked to your staff Lina about these refund and have not received refund and due of my credit card bill is 04 Oct I would like to get refund as soon as possible before my bill due date. She said to me that silkair has been refunded on 28 Aug 12 and will investigate with banks and call me back as soon as possible. Until now nobody contact me.

Actually I have high expectation on your company. I believe that your service will be best. That why I chose your airline. Now I noticed your service is very very bad and treat to me very bad. I called so many times your customer service. Firstly they talked to me that I have to wait one week. After one week I have to wait two to four weeks for procession.

After next four week , they said I have to wait next one more week. Please be understand and promtly your action is required. If your customer service and your head office staff is working , I will not be suffer like that.

I called your customer service , I have to explain everythings at every times. Nobody recorded this case. I am very supervised your service and your service is very very poor. Please take action as soon as possible. So pls kindly consideration for me. Here is my data. Name: Saw Kalya Aung. Date of Birth: 21st Feb, Passport No.

So far no reply to my comments and complaint on the Ground Check in staff in Changi airport T-2 with regard to inordinate delay of 9 hrs. MI From Singapore to Bangalore. On that particular day we vacated our hotel by 10 am to reach Changi airport in time to board the flight no MI to Bangalore departing at local Singapore time, to our Surprise as we reached the airport we learnt that the flight is delayed by 9 hrs with no information to me or to my travel agent.

Me and my wife are senior citizens with some medical problems like Diabetes arthritis and Low back problems. The ground staff were very arrogant and rude they did not listen to our problems, we requested to be accomated in the Transit hotel so that we can relax but they totally turned it down and with lot of request they provided stay in Sats lounge, here we had spend about 11 hrs just sitting.

At this juncture to my surprise I found some of my Bangalore friend a group of 13 members they were provided accommodation in the Transit hotel,why this discriminatory attitude of the ground staff. Another surprise was as we finally boarded the Flight we got a letter from the crew stating that due to enormous delay the airline was ready to provide hotel accommodation again we were denied the facility again a discriminatory policy.

We had to spend almost 11 hrs. Sitting in the lounge we were really tired, it took us almost 2 days to recover after we reached Bangalore.

One appreciable thing was the crew and other attendants in the flight were courteous. I need a suitable explanation for the irresponsible and discriminatory attitude of the ground staff check in staff. Flight no. Nobody picks the phone. Why is this happening? I lodged my cliams Silk Air but the offer of compensaiton is unacceptable and I find it difficult to get in touch with the ground service staff Unanswered Call , there is also no email availabte for ease of communication, i am very disappointed.

Would appreciate the ground service staff to provide me with an emial or direct contact so that i could follow-up accordingly. I left my camera on the plane yesterday.

Is there any way I can get it back? Please look into this matter immediately. My best friend had booked yesterday our tickets for 4 people and she has done a little mistake for my name. So, I would like to change it please. We are both working and unable to do so? Can he authorise it through email?

Kindly help me to proceed. Wong sau chee. Silk Air is already great and amazing. So yea. Save my name, email, and website in this browser for the next time I comment. SilkAir — Singapore. By Content Team All posts are published by our dedicated team of writers who curate, gather and produce relevant content for public. Contact of SalamAir customer service March 4, Suseela Singaram 2 years ago Reply.

Peter jansen 2 years ago Reply. Mrunal Kumar 3 years ago Reply. Kai Yang 3 years ago Reply. Mohamed Kassim bin Ahmad Kutim 3 years ago Reply. Choo Boon Linn 3 years ago Reply. Gladys Leow Siew Yen 4 years ago Reply. Anthony 4 years ago Reply. Cher 4 years ago Reply. Dear staff. Good morn. Can you please release your seats and fares to Hiroshima asap?

Can you give indication of economy class fare please? Many thanks. Cheryl Pieterse 4 years ago Reply. Tan Han Keat 4 years ago Reply.

Better planning helps all. Merry Christmas and Happy New Year to you all. Pls take care of this in future. Tks, Raghavendra B V. Leong Chee Kuan 5 years ago Reply. Thanks so much for the prompt and efficient help. N 6 years ago Reply. Himanshu Gupta 6 years ago Reply. Carmen 6 years ago Reply. Why not English? Vanessa 6 years ago Reply.

Charlotte Glennie 6 years ago Reply. Mark Lewis 6 years ago Reply. Alison S 6 years ago Reply. Naoyuki Suzuki 6 years ago Reply. Bronson Lobato 6 years ago Reply. Percentage of on time arrivals by Silkair :. Silkair Alliance Group:. Silkair Frequent Flyer Programme name:. Silkair Subsidiaries:.

Wholly owned susidiary to Singapore Airlines. Silkair Code Share:. Home Airline Information of Silkair. SilkAir Office In Shenzhen. SilkAir Office In Surabaya. SilkAir Office In Thiruvananthapuram. SilkAir Office In Visakhapatnam. SilkAir Office In Wuhan. SilkAir Office In Xiamen. SilkAir Office In Yangon.

SilkAir Office In Yogyakarta. Start your air ticket search below. Our travel partner will search and compare more than airline travel sites and online flight ticketing agents and offer you the best deal for your Da Nang holidays.

Enter departure and arrival city and corresponding dates below to search, as well as total no of passengers and cabin class type. For SilkAir flights, you will need to select to show only SilkAir in the flight results page so that you can start booking your air ticket. Travel Note : You may or may not get the cheapest flight deal on the selected airline depending on the flight route. Other airlines may offer cheaper flights.