Can i take food on dfds

Why can I not view my booking online? There can be several reasons why it is not possible to view your booking online:. Still having problems? Please contact Customer Service. Check in in Ijmuiden opens at North Shields check in opens at All car passengers need to be checked in by Is it necessary to bring identification when checking in and or boarding? All travellers will need a valid passport. If you are not able to show a valid passport you will be refused at check-in.

Foreign travellers should check whether a visa is required for entry to the UK. We recommend you contact the British embassy for inquiries about visa regulations. Also see more information here If you do not have a valid visa, you may be refused at check-in. Can I travel with my pet? Kennels are available for dogs and it is also possible to leave your dog or cat in your car or caravan for the duration of the crossing.

At the discretion of the crew - and conditions permitting - owners may visit their animals on the car deck or kennel at prearranged times. Transport of all pets is subject to the legal requirements for pet transport between the Netherlands and the United Kingdom. For transport of pets other than dogs, cats or ferrets you will find detailed information about travelling with pets HERE. What forms of payment are accepted on board?

Our restaurants, bars and shops accept cash payments in Euros or British Pounds and a wide range of credit card and debit card options are also available. There is a bureau de change on board where you can exchange a wide range of currencies.

There is no ATM on board, so it is not possible to withdraw cash. May I bring my own food and drink on board? Passengers are not allowed to bring their own food and drink on board for personal consumption in public areas. Any personal food and drink being consumed in public areas on board may be confiscated. You are not permitted to bring alcohol onboard. Can transfer bus from and to terminals be booked online? If your booking is for a mini cruise, then bus transfer to and from the terminal is automatically included in your booking.

Please check your booking confirmation that states "transfer". If you have already made your booking and wish to add a bus transfer, please contact customer service. Is there a Wi-Fi available on board? Yes, you can purchase WiFi packages onboard. Choose the network "DFDS-guest" and you will then be automatically redirected to a landing page, giving you the option of choosing which package you would like to buy.

Free Wi-Fi is included for guests travelling in Commodore and as a Conference guest. The code is limited to one device at the time.

As Commodore guests you need to hand in the voucher from your cabin in to the Guest Service Center to get access to free Wi-fi. Remember to set up your mobile correctly - not using mobile data, otherwise you risk being billed on your phone bill.

If you are in doubt regarding mobile usage abroad we recommend you contact your mobile operator for more information. What if I am travelling with infants and cots? You may over occupy a cabin by 1 infant aged years. Travel cots are not permitted within our standard cabins as this would pose a health and safety risk, bed guards may be collected at the Guest Service Centre to be placed on the side of the bed.

Do I need to show my passport when checking in? Yes, all travellers, including children under 16 years of age, must show a valid passport when checking in at the Copenhagen and Oslo terminals. DFDS reserve the right to refuse travellers without a valid passport. It is your responsibility to follow rules and regulations for your entry to Norway and Denmark.

Please be aware that certain nationalities have special visa conditions and rules regarding the length of validity remaining on your passport. Please contact the relevant authorities e. For more information about Danish Visa and passport rules and regulations please visit the Ministry of Foreign affairs of Denmark website here.

Please visit " My bookings ". Why is my payment with credit card not going through? There are many different reasons why your card payment may have been declined.

Please ensure that the card details are entered correctly, and that you have sufficient funds in your account to make the payment. If you are still having problems, you may need to contact your card issuer. Sometimes online card payments can be pre-authorised but it is then rejected by our payment system automatically, the transaction is voided for a number of reasons. You will receive notification that your payment has been unsuccessful. In these circumstances, you will find after checking with your bank that the funds have been authorised for payment from your account.

However, in this situation DFDS has not received any payment due to a rejected transaction. The money is therefore frozen by your payment card and then it is automatically returned to your payment account within working days.

If your money is not returned to your payment card within 5 working days, please contact our customer service. We will require your card number together with the transaction ID from your bank and their email address.

This will enable us to contact your bank requesting to pre-authorise the release of the frozen funds back to your payment card account. Some countries also accept a valid National ID card only issued in certain countries and shows the nationality of the card holder as a substitute for passports. Can I travel with pets? Yes, you can travel with most pets. Pets are allowed to stay in a specific pet-friendly cabin.

See more information here. Yes you can. Can I bring my own food on board? No, you are not allowed to bring your own food or beverage on board. Where and when do I check in, in Copenhagen? See more information about the Copenhagen and Oslo terminals here. When do I check in- and board the ship?

Copenhagen and Oslo terminal Self service check in and check in desks available. Check in opens: Can I get a tax refund stamp in the terminal? You can get a tax free refund stamp at the Customs office in both Copenhagen and Oslo terminal. Information about tax free refund for non EU-citizens. Is there baggage storage in the terminal?

There are three sizes of lockers for baggage and other personal items. Scott Thomson 20 July at Life's an Adventure 10 February at Unknown 6 March at Newer Post Older Post Home. Subscribe to: Post Comments Atom. Blogger Template Designed by pipdig. We do take food and drink aboard.

You could eat your own food in some of the seating areas but obviously not in the cafe or bar areas. You can buy alcohol in the ship duty free shops and take it back to your cabin, we have had good offers but not mega cheap.

You do not need to stay in your car during the crossing. You will want to be back to your car before they actually are securing the ferry to the dock, but of course go up on deck or you will miss some very pretty scenery.

You do pay for passengers too. More frequent service, every 15 or 20 minutes, is provided on the weekdays during the rush hours of AM - AM and PMPM, with minute service to follow. On weekends, service is provided every 30 minutes on Saturdays and Sundays. The maximum theoretical weight that we can carry is tonnes. Each ferry — the route has one ferry that holds 90 cars and two that hold cars — can hold more cars than can queue up on the dock.

Passports and Identification. Irish Ferries recommends all passengers bring a passport with them. Irish and British citizens do not strictly require a passport to travel between the two countries, but some form of photo identification is however required. There are no length limitations for RVs coming on the ferry , but since the deck is a finite number of feet long, vehicle fares vary by the length of the vehicle. Washington State Ferries. Checking In Check-in on our Dover route closes 45 minutes before departure for those with vehicles, or 60 minutes in advance if you're on foot.

Have your passport ready and be prepared for a security check. Check in with your booking reference. Small towels no hairdrier and no electrical points in cabins.